FAQ
Frequently Asked Questions
What products do you offer?
We specialize in handmade soaps, candles, waterless skin moisturizers, room sprays and gift bundles all hand crafted with clean, phthalate-free ingredients.
How long does shipping take?
Orders typically ship within 1-3 business days. Delivery times vary based on your location.
What is your return policy?
We want you to love your purchase! Please contact us within 30 days if you have any concerns.
Are your products natural?
Yes, we use high-quality natural ingredients in all our handmade products. We use zero petroleum products/derivatives in our formulations, and while many of our products are scented with essential oils only, we also use phthalate free fragrance oils blended with essential oils in our candles and Oasis & Forest Path room sprays.
What’s the difference between your Earth Soaps and Legacy Soaps?
Our Legacy soaps come from a formula developed by our founder in 1998 as part of
Blue Heron Soap Company, one of the oldest soap companies in Minnesota. The soaps
are made with 15% palm oil (sustainably sourced, RSPO certified) in addition to other
vegan oils: Coconut, Olive, Rice Bran, Apricot Kernel, and Castor oil. It’s like eating a
rainbow of vegetables but for your skin!
Our Earth Soaps eliminate the palm oil and replace it with organic shea and cocoa
butter sourced from Ghana where women traditionally harvest and process it in a fair-
trade sustainable community. These soaps are scented with essential oils only.
What kind of packaging do you use?
We use compostable clear bags made of cellulose fiber (an abundant resource found in
plant cell walls). Our Legacy soaps have a kraft paper sticker identifying them, and our
legacy soaps are wrapped with a kraft paper label.
What kind of wax do you use in your candles?
We use 100% soy wax.
What kinds of fragrance do you use in your candles?
We use non-toxic, phthalate-free, clean burning fragrance and essential oil blends. We also make two types of 100% essential oil candles: Rosemary Mint, and Lavender Copaiba. Sometimes we have things that are not listed on our website. If you’re interested in anything you may have seen at an in-person show that is not currently listed online you may check availability by contacting us at:
hello@blueheronbodyhome.com.
Do you wholesale?
Yes. We partner with fine retail establishments. Currently customers can shop our
products at Rose & Loon at Rosedale, Bearpath Golf & Country Club and Westdale Floral Home & Garden. We are not on Faire.
If you’re interested in wholesaling please get in touch by
email at hello@blueheronbodyhome.com